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Integration is the process of connecting systems and people so that they work as one. Traditionaly this has been done in an ad-hoc manner with each system having its own interface with other systems. As the number of systems working together grows this leads to a complex and unmanageable web of connections between systems. To simplify this model an integration or middleware hub is used where each system has an interface with the hub supporting the data interchange between systems. This approach is called EAI and the software used middleware or where web interaction is included a web portal.

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